4. End User Questions

4.1 Answers for end (e-mail) users

My e-mail (user) ID is ``abc'' on domain ``xyz.com'', but I can't retrieve mail using POP3. Why?

You have to use a special form of your e-mail ID to log into the POP3 system. Make the following settings in your POP3 client:

User ID:

abc!xyz.com

Server:

xyz.com

Password:

whatever your password is

Note the special way of writing your user ID: you can use any of the following forms:

• user@domain
• user#domain, OR
• user!domain

But won't people get confused if they have to send mail to a wierd e-mail address like user!domain@domain.com?

They would, if they had to, but they don't! You only have to use this funky form when retrieving your mail from the POP3 server. Your e-mail address remains user@domain.

Can I access mail from popular web-mail services using this scheme?

Yes. Just enter user!domain as your user ID and enter the domain name as your server, and you'll be able to retrieve your e-mail.

Can I change the settings for my e-mail account myself or do I have to ask the domain owner to do it? How about my POP3 password?

Yes you can. Login to http://domain/menu with your e-mail ID and password to change your e-mail settings and your password.

What are all the settings I can change in my e-mail account?

You can change your password, and how to dispose of your e-mail:

Local Delivery

Check this box to have VishwaKarma store incoming messages locally so that you can download them using POP3.

Forward

Enter one or more e-mail addresses (one per line) in this box to have your incoming messages automatically forwarded to these addresses.

Auto-reply

Any text you enter here will be automatically sent back to anyone who e-mails you.

Can I have both local delivery and forwarding enabled? How about forwarding and auto-reply?

Yes, you can select any combination of the three mail delivery options: local delivery, forward and auto-reply.